Privacy Policy

1. Introduction

Skribit ("we", "our", "us") operates the website skribit.ai and provides AI-powered go-to-market strategy generation services. This Privacy Policy explains how we collect, use, and protect your information when you use our services.

2. Information We Collect

Account Information: When you create an account, we collect your name, email address, and authentication credentials.

Project Data: Information you provide about your product or business to generate go-to-market deliverables, including descriptions, target markets, and competitive context.

Payment Information: Payment details are processed securely through our third-party payment processor. We do not store your full credit card information on our servers.

Usage Data: We collect anonymized analytics about how you interact with our platform to improve our services.

3. How We Use Your Information

We use your information to:

• Generate your go-to-market strategy deliverables
• Process payments and manage your account
• Improve and optimize our AI models and services
• Send transactional emails related to your account and purchases
• Provide customer support

4. AI Processing

Your project data is processed by third-party AI providers (including OpenAI and Anthropic) to generate deliverables. While we take measures to protect your data, please be aware that AI-generated content is created based on the information you provide. We do not use your project data to train AI models.

5. Data Sharing

We do not sell your personal information. We may share data with:

• AI Service Providers: To generate your deliverables (subject to their privacy policies)
• Payment Processors: To process your transactions securely
• Hosting Providers: Our infrastructure is hosted on secure cloud services
• Legal Requirements: When required by law or to protect our rights

6. Data Retention

We retain your account data and generated deliverables for as long as your account is active. You may request deletion of your account and associated data at any time by contacting us.

7. Security

We implement industry-standard security measures to protect your data, including encryption in transit (TLS) and at rest. However, no method of electronic transmission or storage is 100% secure.

8. Your Rights

You have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate data
• Request deletion of your data
• Export your generated deliverables
• Withdraw consent for data processing

9. Cookies

We use essential cookies for authentication and session management. We may use analytics cookies to understand how our platform is used. You can control cookie preferences through your browser settings.

10. Contact

For privacy-related inquiries, contact us at contact@skribit.ai.